← Back to home

On building tools

When building automation tooling in an engineering team, you know you did your job well when new tool solves a business problem and nobody has noticed it. The least amount of attention, the better.

When going into a job that will be mostly about building tools, brace yourself for being unnoticed.

If you manage a team that takes care of tooling, remind them that they succeed if their job stays unnoticed. “We’ve been extending our system for the last six months and there were no issues” is a very appropriate way to praise such work. Remember all the incidents from your past where work on tooling brought blockers and outage, and mention how great it is not to have any issues.

Last edited on Aug 13, 2019